Authenticity Guarantee

Our Commitment to Authenticity

At Gandhara Gems, we understand that when investing in high-quality gemstones, authenticity is paramount. Every gemstone we offer comes with our ironclad guarantee of genuineness and accurate grading.

🔍 Rigorous Inspection Process

Each gemstone undergoes thorough examination by our experienced gemologists before being listed. We verify:

  • Natural origin and species identification
  • Treatment disclosure (heated, unheated, or enhanced)
  • Color, clarity, and cut grading accuracy
  • Carat weight verification
  • Geographic origin when applicable

📜 Professional Certification

Many of our premium gemstones come with certificates from recognized gemological institutes including:

  • Reputable Labs (GRS, AIGS, LOTUS, ICA and other)- Industry-leading certification for colored gemstones
  • Independent gemological laboratories
  • Detailed grading reports with unique certificate numbers

Certificate numbers can be verified directly with the issuing laboratory. We provide high-resolution certificate images in product galleries for your review.

🌍 Ethical Sourcing

We partner directly with trusted suppliers and maintain transparent sourcing practices. Our gemstones are ethically sourced, and we provide detailed origin information whenever available.

✅ How to Verify Your Gemstone

When you receive your gemstone, you can verify authenticity through:

  1. Certificate Verification: Use the certificate number to verify with the issuing laboratory
  2. Independent Testing: Take your gemstone to any certified gemologist for independent verification
  3. Our Support: Contact us with any questions about your gemstone's authenticity

💯 Money-Back Guarantee

We stand behind every gemstone we sell. If you have any concerns about authenticity:

  • Return within 14 days for a full refund
  • No questions asked if gemstone is not as described
  • Buyer will cover return shipping for authenticity disputes
  • Independent appraisal results honored

🔒 Your Protection

Every purchase includes:

  • Detailed documentation of gemstone characteristics
  • Treatment disclosure in product descriptions
  • Secure, encrypted checkout
  • Buyer protection through trusted payment processors
  • Direct access to our gemological experts

❓ Common Questions

Are all gemstones natural?
Yes, we sell only natural gemstones. Any treatments (such as heat treatment, which is standard industry practice) are fully disclosed in product descriptions.

What if I suspect my gemstone is not genuine?
Contact us immediately. We will arrange for return and full refund, and cover all associated costs if the gemstone is found to be misrepresented.

Can I get my gemstone independently certified?
Absolutely! We encourage independent verification and will provide all documentation to support the process.

📞 Contact Our Experts

Have questions about gemstone authenticity, certification, or our verification process? Our team is here to help build your confidence in every purchase.

At Gandhara Gems, your trust is our most valuable asset. We are committed to transparency, accuracy, and your complete satisfaction.