Shipping Policy

Shipping Policy

At Gandhara Gems, every gemstone is carefully inspected, securely packaged, and shipped worldwide with trusted international courier partners to ensure it arrives safely and in excellent condition.

🌍 Worldwide Shipping

We proudly ship natural gemstones and fine jewelry to customers around the globe.

⏱ Processing Time

  • Orders are processed within 1–2 business days.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order ships, you’ll receive a confirmation email with your tracking information.

🚚 Shipping Options

Shipping Method Estimated Delivery Shipping Cost
Economy Shipping 15–25 Business Days FREE on orders over $80
Express Shipping 3–7 Business Days FREE on orders over $250

Please Note: Delivery times are estimates and may vary due to customs clearance, destination country, weather conditions, or courier delays.

✈️ Trusted Shipping Partners

We work with reliable international courier services, including:

  • DHL Express
  • FedEx
  • UPS
  • Economy Postal Services

The shipping carrier is selected based on your destination and the fastest, most reliable delivery option available.

📦 Secure Packaging

Every order is professionally packaged to protect your gemstone throughout its journey.

For eligible shipments, additional shipping protection or insurance may be provided.

🔎 Order Tracking

Every shipment includes a tracking number.

You’ll receive tracking details by email as soon as your package has been dispatched, allowing you to monitor your order from shipment to delivery.

🌎 Customs, Duties & Taxes

🇺🇸 United States

Where applicable, import duties and tariffs are covered by us, so you won’t have any additional charges upon delivery.

🌍 All Other Countries

Customers outside the United States may be responsible for customs duties, VAT, import taxes, or other government fees required by their local authorities.

These charges are determined by your country’s customs regulations and are not included in your purchase price unless otherwise stated.

📍 Shipping Address

Please double-check your shipping address before completing your order.

We cannot be responsible for delivery delays, returned packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided during checkout.

⏳ Delivery Delays

While we always aim to deliver within the estimated timeframe, occasional delays caused by customs inspections, weather conditions, or courier operations are beyond our control.

We appreciate your patience should these rare situations occur.

💬 Need Assistance?

Our team is always happy to help.

If you have any questions about your order or shipping, please contact us anytime.

support@gandharagems.com

Thank You

Thank you for choosing Gandhara Gems.

We truly appreciate your trust and look forward to delivering a gemstone you’ll treasure for years to come.